Terms of Use
Last updated March 01, 2026
AGREEMENT TO TERMS
These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Social House, Inc. ("Company", “we”, “us”, or “our”), concerning your access to and use of Social House and/or The Society website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms of Use to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted.
The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
The Site is not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management (FISMA), etc.), so if your interactions would be subject to such laws, you may not use this Site. You may not use this Site in a way that would violate the Gramm-Leach-Bliley Act (GLBA).
This Site is intended for users who are at least 18 years of age. Persons under the age of 18 are not permitted to use or register for the Site.
INTELLECTUAL PROPERTY RIGHTS
Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.
ARTIFICIAL INTELLIGENCE AND AUTOMATED CONTENT
Artificial Intelligence Tools
The Services may include functionality that uses artificial intelligence, machine learning systems, or automated algorithms ("AI Tools") to generate suggested marketing strategies, content recommendations, social media playbooks, or other informational materials.
You acknowledge and agree that:
AI-generated outputs may contain inaccuracies, omissions, or outdated information and may not reflect the most current information available. Users are solely responsible for reviewing, verifying, and approving any outputs before relying on them for business, marketing, financial, legal, or operational decisions.
AI-generated outputs are provided for informational and educational purposes only and do not constitute professional advice, marketing guarantees, legal advice, or financial advice.
The Company does not guarantee that AI-generated outputs will be accurate, unique, lawful, or suitable for your particular business or marketing goals.
You are solely responsible for reviewing, editing, verifying, and approving any AI-generated output prior to publishing or using such content.
The Company shall not be liable for any damages, losses, reputational harm, regulatory issues, or business losses arising from reliance upon AI-generated outputs.
AI-generated outputs may be similar to or identical to outputs generated for other users of the Services.
AI-generated outputs are intended as assistance tools and should not be used as the sole basis for business decisions.
Users are solely responsible for ensuring that any marketing, promotional, advertising, or influencer related content created using the Services complies with all applicable laws, regulations, and platform policies, including without limitation Federal Trade Commission (FTC) endorsement and advertising guidelines. The Company does not review, approve, or verify marketing claims, disclosures, or representations generated or published by users and assumes no responsibility for compliance with advertising or endorsement regulations.
AI OUTPUT OWNERSHIP AND LICENSE
The Services may generate content, recommendations, reports, playbooks, or other materials using automated systems or artificial intelligence technologies (collectively, "Generated Outputs").
Subject to your compliance with these Terms of Use and payment of all applicable fees, the Company grants you a limited, non-exclusive, non-transferable, revocable license to use Generated Outputs for your personal business or internal business purposes.
This license allows you to use, publish, modify, and distribute Generated Outputs in connection with your own marketing activities or business operations.
Notwithstanding the foregoing, the Company retains all right, title, and interest in and to:
the Services
the underlying artificial intelligence systems
proprietary prompts, templates, workflows, and methodologies
system architecture and algorithms
training methods and data models
all related intellectual property and improvements
Nothing in these Terms transfers ownership of the Company’s underlying technology, prompts, templates, or methodologies.
You may not:
reverse engineer or attempt to discover the prompts, workflows, or algorithms used to generate outputs
reproduce or replicate the Services or playbook generation system
use Generated Outputs derived from the Services to develop competing software, artificial intelligence systems, or marketing automation tools
resell or commercially distribute Generated Outputs as part of a standalone product or service
The Company may use anonymized and aggregated information derived from system interactions, prompts, and Generated Outputs for the purpose of improving the Services, training system functionality, developing analytics, and enhancing future products, provided that such use does not identify you or your business.
Because automated systems generate outputs based on user inputs and system processes, the Company does not guarantee that Generated Outputs will be unique, exclusive, or original.
Generated Outputs produced through the Services are created through automated processes based on user inputs and system functionality. Unless otherwise expressly agreed in a separate written agreement between the Company and an Enterprise Sponsor, Generated Outputs shall not be considered confidential information of the user or Enterprise Sponsor, and the Company does not guarantee exclusivity of any Generated Outputs.
Generated Outputs may be similar to or identical to outputs generated for other users.
COMPETITIVE USE RESTRICTION
The Services include proprietary systems, methodologies, prompts, templates, workflows, and artificial intelligence processes developed by the Company.
You may not use the Services, Generated Outputs, or any information derived from the Services for the purpose of developing, training, improving, or operating any product or service that competes with the Company or replicates the functionality of the Services.
Prohibited uses include, without limitation:
using Generated Outputs, prompts, or playbooks to train artificial intelligence models or machine learning systems
developing internal tools, systems, or software intended to replicate the functionality of the Services
extracting, collecting, or compiling Generated Outputs in order to build a competing product or service
reverse engineering the workflows, prompts, algorithms, or methodologies used by the Services
providing Generated Outputs or playbooks to third parties for the purpose of developing competing software, artificial intelligence tools, or marketing automation platforms
Enterprise Sponsors and organizational users may distribute Generated Outputs internally to authorized users within their organization solely for purposes consistent with the Services. Such distribution does not grant the right to develop competing products or services.
Any use of the Services in violation of this section constitutes a material breach of these Terms of Use and may result in immediate suspension or termination of access to the Services, in addition to any other remedies available under applicable law.
USER REPRESENTATIONS
By using the Site, you represent and warrant that: (1) you have the legal capacity and you agree to comply with these Terms of Use; (2) you are not a minor in the jurisdiction in which you reside; (3) you will not access the Site through automated or non-human means, whether through a bot, script or otherwise; (4) you will not use the Site for any illegal or unauthorized purpose; and (5) your use of the Site will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).
USER CONDUCT
Users may not use the Services to generate content that:
violates intellectual property rights
produces misleading or deceptive advertising
impersonates individuals or organizations
creates unlawful marketing claims
generates spam, automated outreach, or deceptive communications
ENTERPRISE OR SPONSORED ACCESS
Certain users may receive access to the Services through an organization, brand, or enterprise entity ("Enterprise Sponsor") that has purchased access for independent representatives or other participants.
If your access is provided through an Enterprise Sponsor:
Your use of the Services remains subject to these Terms of Use.
The Enterprise Sponsor may administer or manage certain aspects of your account, including user provisioning, access permissions, or participation metrics.
The Company may provide the Enterprise Sponsor with limited usage information, aggregated analytics, or participation metrics related to sponsored users.
The Company will determine in its sole discretion what information may be shared with an Enterprise Sponsor unless otherwise specified in a separate written agreement.
The Company is not responsible for the policies, compensation structures, or business practices of any Enterprise Sponsor.
Enterprise Sponsors are solely responsible for how the Services are implemented, promoted, or used within their organization, including any training materials, marketing practices, income claims, compensation representations, or business opportunity statements made by their participants. The Company does not control and is not responsible for the policies, compensation structures, sales practices, or regulatory compliance obligations of any Enterprise Sponsor or its users.
FEES AND PAYMENT
Certain features of the Site and Services require payment of subscription fees.
Individual Accounts
Individual users may subscribe to the Services directly through the Site.
Individual subscriptions may be billed:
monthly by credit card
annually by credit card
All subscription fees for individual accounts are billed in advance for the applicable billing period.
If you select a monthly subscription, your payment method will be charged automatically each month on the same calendar day corresponding to the date your subscription began.
If you select an annual subscription, your payment method will be charged once per year on the anniversary of your subscription start date.
By purchasing a subscription, you authorize the Company and its payment processors to charge your selected payment method for all applicable subscription fees.
The Company may use third party payment processors to process payments. Payment information is handled in accordance with the policies of those payment providers.
Enterprise Accounts
Certain users may receive access to the Services through an enterprise organization or sponsoring entity ("Enterprise Sponsor").
Enterprise subscriptions are governed by a separate Master Agreement and applicable Statements of Work between the Company and the Enterprise Sponsor.
Enterprise subscription fees are generally structured as:
a one-time setup or onboarding fee
an annual subscription fee covering a specified number of authorized users or subscribers
additional per user fees for subscribers exceeding the base subscription level
optional add-on services as defined in the applicable Statement of Work
Enterprise subscription fees are typically paid in advance and must be paid via wire transfer or automated clearing house (ACH) transfer in accordance with the payment instructions provided by the Company.
At the Company’s discretion, enterprise subscription fees may be payable either:
in a single annual payment in advance, or
in two scheduled payments during the contract year.
Users accessing the Services through an Enterprise Sponsor are not responsible for payment of enterprise subscription fees unless otherwise agreed between the user and the Enterprise Sponsor.
Price Changes
The Company reserves the right to modify subscription pricing, fees, or billing structures at any time. Any changes to pricing for individual subscriptions will take effect at the next billing cycle following notice of the price change. Pricing for enterprise subscriptions may be adjusted upon renewal as specified in the applicable Master Agreement or Statement of Work.
Failed Payments and Suspension
If a payment method is declined or payment is not received when due, the Company may:
suspend or restrict access to the Services
terminate the applicable subscription
require payment of all outstanding balances prior to restoring access
Taxes
All fees are exclusive of applicable taxes unless otherwise stated. Users are responsible for any sales, use, value added, or similar taxes associated with their purchase, except for taxes based on the Company’s income.
Refund Policy
Except where required by law, all subscription fees are non refundable. If a subscription is cancelled before the end of the billing period, access to the Services will remain available until the end of the current billing cycle.
Account Access and Seat Usage
Access to the Services is licensed on a per user basis unless otherwise expressly stated.
Each user account is intended for use by a single individual. Users may not share login credentials with other individuals or allow multiple individuals to access the Services through a single account.
For enterprise subscriptions, the number of authorized users or subscribers permitted to access the Services is determined by the applicable Master Agreement or Statement of Work. Enterprise Sponsors are responsible for ensuring that access to the Services does not exceed the number of authorized subscribers.
The Company reserves the right to monitor account usage patterns in order to detect potential misuse, unauthorized access, or credential sharing.
If the Company reasonably determines that accounts are being shared, duplicated, or otherwise used in violation of these Terms, the Company may:
require the purchase of additional user licenses
suspend or restrict access to the Services
terminate accounts that are being used in violation of these Terms
Automatic Renewal
Individual subscriptions to the Services automatically renew for successive billing periods unless cancelled prior to the renewal date.
For monthly subscriptions, renewal occurs on a monthly basis on the same calendar day corresponding to the original subscription date.
For annual subscriptions, renewal occurs on the anniversary of the subscription start date.
By purchasing a subscription, you authorize the Company to automatically charge the applicable subscription fee to your payment method at the beginning of each renewal period unless you cancel your subscription prior to the renewal date.
You may cancel your subscription at any time through your account settings or by contacting the Company’s support team. Cancellation will take effect at the end of the current billing period and you will retain access to the Services until the end of that period.
No partial refunds or prorated refunds will be issued for unused portions of a billing period unless required by applicable law.
AI COMPUTE AND SYSTEM USAGE LIMITS
The Services may include features powered by artificial intelligence or automated systems that require computing resources to generate outputs, including but not limited to social media playbooks, recommendations, and other automated materials.
Use of these features may be subject to reasonable usage limits designed to maintain system performance and service availability for all users.
The Company reserves the right to monitor system usage and implement safeguards against excessive or abusive use of system resources.
If a user or enterprise account generates an unusually high volume of automated requests, system interactions, or AI-generated outputs that materially exceed normal usage patterns, the Company may take one or more of the following actions:
temporarily limit or throttle access to certain features
require an upgrade to a higher subscription tier
charge reasonable additional usage fees for excessive system consumption
suspend access to affected services until usage returns to acceptable levels
The Company will make commercially reasonable efforts to notify users if usage levels materially exceed expected limits.
Nothing in this section obligates the Company to provide unlimited computing resources or automated generation capacity.
AI SYSTEM ABUSE AND PROMPT MANIPULATION
The Services may utilize artificial intelligence systems, automated workflows, proprietary prompts, algorithms, and system configurations developed by the Company.
Users may not attempt to manipulate, interfere with, reverse engineer, or extract information from these systems. Users may not use the Services to train, fine tune, benchmark, or develop competing artificial intelligence systems, machine learning models, datasets, or automated services.
Prohibited activities include, without limitation:
attempting to discover or extract proprietary prompts, system instructions, algorithms, or internal system architecture
submitting prompts or inputs designed to bypass system safeguards or generate restricted information
using automated scripts, bots, or software to generate large volumes of automated requests
attempting to replicate, reverse engineer, or reproduce the functionality of the Services
using the Services to build, train, or improve competing artificial intelligence systems or marketing tools
The Company reserves the right to monitor system interactions and usage patterns in order to detect attempts to manipulate or abuse the system.
If the Company determines that a user or account is attempting to manipulate, exploit, or interfere with the operation of the Services, the Company may, in its sole discretion:
suspend or terminate access to the Services
restrict access to certain features
block automated or suspicious requests
pursue any other remedies available under these Terms or applicable law
CANCELLATION
You may cancel your subscription as described in the Automatic Renewal section above. Cancellation will take effect at the end of the current billing period. You will retain access to the Services through the remainder of the paid term. Except where required by law, no refunds or prorated refunds will be issued for unused portions of a billing period.
PROHIBITED ACTIVITIES
You may not access or use the Site for any purpose other than that for which we make the Site available.
The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by the Company in writing.
As a user of the Site, you agree not to:
Systematically retrieve data or other content from the Site to create or compile, directly or
indirectly, a collection, compilation, database, or directory without written permission from us.
Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
Use a buying agent or purchasing agent to make purchases on the Site.
Use the Site to advertise or offer to sell goods and services.
Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any content or enforce limitations on the use of the Site and/or the Content contained therein.
Engage in unauthorized framing of or linking to the Site.
Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
Make improper use of our support services or submit false reports of abuse or misconduct.
Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
Attempt to impersonate another user or person or use the username of another user.
Sell or otherwise transfer your profile.
Use any information obtained from the Site in order to harass, abuse, or harm another person.
Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise.
Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.
Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.
Delete the copyright or other proprietary rights notice from any Content.
Copy or adapt the Site's software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party's uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site.
Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ("gifs"), 1x1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms" or "pcms").
Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software.
Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
Use the Site in a manner inconsistent with any applicable laws or regulations.
USER GENERATED CONTRIBUTIONS
The Site and Services may allow you to submit information, prompts, materials, or other content in order to generate personalized social media playbooks, recommendations, or other outputs through the Services. Such materials may include, without limitation, text inputs, documents, images, videos, audio, links, descriptions of your business or brand, marketing goals, or other information you provide (collectively, "Contributions").
Contributions may be processed by automated systems in order to generate playbooks, recommendations, and other outputs provided through the Services. Contributions submitted through the Services are not intended to be publicly displayed on the Site unless otherwise expressly indicated.
By submitting Contributions, you represent and warrant that:
You own or have the necessary rights, licenses, permissions, and consents to submit the Contributions and to authorize the Company to use them in connection with providing the Services.
Your Contributions do not infringe upon the intellectual property rights, privacy rights, publicity rights, or other legal rights of any third party.
Your Contributions do not contain confidential or proprietary information belonging to a third party unless you are authorized to disclose such information for use in connection with the Services.
Your Contributions do not include personal information about another individual unless you have the legal right to provide such information.
Your Contributions do not contain unlawful, defamatory, obscene, harmful, misleading, or otherwise objectionable material.
Your Contributions do not violate any applicable laws, regulations, or contractual obligations.
Your Contributions do not contain malicious software, viruses, or other harmful code that could disrupt the operation of the Services.
You will not attempt to manipulate, exploit, reverse engineer, or interfere with the operation of any artificial intelligence systems or automated processes used by the Services.
You acknowledge and agree that you are solely responsible for your Contributions and for ensuring that any information you provide is accurate and appropriate for use in connection with the Services.
The Company does not monitor or verify all Contributions submitted by users and is not responsible for any statements, representations, or materials provided by users through the Services.
Any use of the Site in violation of the foregoing may result in suspension or termination of your account and your access to the Services.
USE OF USER INPUTS AND AI SYSTEM IMPROVEMENT
In order to generate playbooks or recommendations, users may submit prompts, information, documents, images, text, or other materials through the Services ("User Inputs"). The Company may process User Inputs using automated systems, including artificial intelligence technologies, in order to generate outputs and operate the Services.
You retain ownership of your User Inputs. However, by submitting User Inputs through the Services you grant the Company a non-exclusive, worldwide, royalty-free, sublicensable license to use, process, analyze, store, reproduce, modify, and create derivative works from such User Inputs.
Where a user accesses the Services through an Enterprise Sponsor, certain usage information or aggregated performance metrics may be shared with the sponsoring organization for program administration, reporting, or service management purposes. Such reporting will not include private user credentials or confidential prompts unless required to provide the Services or comply with legal obligations.
You represent and warrant that you have all necessary rights, licenses, permissions, and consents to submit User Inputs through the Services and that such User Inputs do not violate the rights of any third party. You are solely responsible for ensuring that any User Inputs submitted through the Services comply with applicable laws, contractual obligations, and intellectual property rights.
The Company may use User Inputs for purposes including, without limitation, the following internal business purposes:
providing, operating, and maintaining the Services
generating playbooks, recommendations, and other outputs
improving the functionality, performance, and reliability of the Services
improving artificial intelligence systems and automated processes used by the Services
developing new products, features, or services
performing internal research, analytics, and benchmarking
developing aggregated insights and industry trend analysis
The Company may use anonymized or aggregated information derived from User Inputs for product development, analytics, research, benchmarking, marketing insights, and improvement of its systems, services, and future products.
All improvements, enhancements, modifications, training methodologies, analytics, models, algorithms, datasets, and other technology or intellectual property developed or improved by the Company through the operation of the Services or through the use of aggregated, anonymized, or system level insights derived from User Inputs shall be the exclusive property of the Company.
Nothing in these Terms grants users any ownership interest in the Company's artificial intelligence systems, models, training methods, software architecture, or related technology.
Such anonymized or aggregated information will not identify you, your business, or any individual user.
Users should not submit confidential information, trade secrets, personal health information, financial account numbers, government identification numbers, biometric data, or other highly sensitive regulated data unless they have the legal right to disclose such information and understand that automated systems may process such data as part of the Services.
The Company will not publicly disclose User Inputs that contain identifiable proprietary information except as necessary to provide the Services, comply with legal obligations, or enforce these Terms.
CONTRIBUTION LICENSE
You and the Site agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings). By submitting suggestions or other feedback regarding the Site, you agree that we can use and share such feedback for any purpose without compensation to you. We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights, or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Site. You are solely responsible for your Contributions to the Site and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.
SUBMISSIONS
You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site ("Submissions") provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.
MARKETING
You grant the Company permission to use your company name and logo for marketing purposes, including placement on the Company website and in client lists or marketing materials. The Company may also refer to your use of the Services in case studies or marketing materials.
MARKETING AND BUSINESS RESULTS DISCLAIMER
The Services provide educational materials, strategic frameworks, automated recommendations, and AI assisted tools intended to help users develop social media content and marketing strategies. The Services are provided for informational and educational purposes only.
The Company does not guarantee any specific business, marketing, financial, or audience related results from the use of the Services.
Without limitation, the Company makes no representation or guarantee regarding:
social media follower growth
engagement rates
brand awareness
sales or revenue generation
lead generation
audience conversion
marketing performance
business success
Any examples, demonstrations, case studies, testimonials, or sample playbooks provided through the Services are provided solely for illustrative purposes and should not be interpreted as guarantees, promises, or representations of future results.
Results from marketing efforts vary widely and depend on numerous factors outside the control of the Company, including but not limited to market conditions, platform algorithms, user implementation, audience behavior, competition, and compliance with platform rules.
Users remain solely responsible for reviewing and approving any content, marketing materials, or strategies generated through the Services prior to publication or distribution.
Users are also solely responsible for ensuring that any advertising, promotional, income related, or performance related statements comply with all applicable laws and regulations, including Federal Trade Commission guidelines relating to advertising disclosures, endorsements, testimonials, and income claims.
Users are solely responsible for ensuring that any income claims, earnings representations, or business opportunity statements comply with applicable laws, including Federal Trade Commission guidance regarding multi-level marketing representations.
The Company does not provide legal advice regarding advertising or income claim compliance and shall not be responsible for any regulatory investigation, enforcement action, or legal claim arising from marketing statements or representations made by users.
In addition, social media platforms and digital services such as Instagram, TikTok, Meta platforms, YouTube, and similar services maintain their own policies, community standards, advertising rules, and algorithmic systems. These platforms may restrict, remove, demote, suspend, or terminate accounts or content at any time.
The Company does not control the policies, algorithms, moderation decisions, or enforcement actions of any third party platform and shall not be liable for any account suspension, content removal, platform restriction, or loss of access that may result from the use of content, strategies, or recommendations generated through the Services.
Users acknowledge that they are solely responsible for ensuring that their content complies with the rules and policies of any third party platform on which they publish or distribute content.
The Company shall not be liable for any loss of business, reputational harm, platform penalties, or other damages arising from the use of marketing materials or strategies generated through the Services.
Any content, marketing materials, advertising claims, or public statements created using the Services and published by users are the sole responsibility of the user. The Company does not review, approve, monitor, or verify content created or distributed by users and shall not be responsible for any claims, statements, or representations made by users in connection with such content.
SITE MANAGEMENT
We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.
THIRD PARTY SERVICE PROVIDERS
The Services may rely on or integrate with third party service providers in order to operate, host, maintain, and support the functionality of the Site and Services. These providers may include, without limitation, cloud hosting providers, artificial intelligence technology providers, software development platforms, marketing and communications platforms, customer support systems, analytics providers, and payment processors.
Such providers may include services such as Amazon Web Services (AWS), OpenAI or similar artificial intelligence infrastructure providers, GitHub, ActiveCampaign, Zendesk, payment processing providers, and other technology vendors used to support the operation of the Services.
In order to provide the Services, the Company may transmit or allow access to certain data, including User Inputs, system usage data, or account related information, to these third party providers to the extent necessary for the operation, maintenance, security, and improvement of the Services.
These third party providers operate under their own terms of service and privacy policies. The Company does not control and is not responsible for the practices, policies, performance, or availability of such third party providers.
The functionality of certain features of the Services may depend on the availability, policies, and technical capabilities of third party providers. These providers may change their services, pricing, policies, access rights, or technical requirements at any time. The Company shall not be liable for any limitation, interruption, modification, or discontinuation of functionality resulting from such changes.
In addition, certain aspects of marketing strategy or content recommendations generated through the Services may relate to third party social media platforms or digital services. These platforms may modify or restrict their application programming interfaces (APIs), algorithms, policies, or platform features at any time. The Company does not control such platforms and shall not be responsible for any impact that such changes may have on the functionality, effectiveness, or availability of the Services or any recommendations generated through the Services.
The Company makes no guarantee regarding the continued availability, performance, or security of services provided by third party providers and shall not be liable for any interruption, delay, error, or loss caused by the failure or disruption of any third party services.
Use of the Services may therefore depend on the availability and functionality of such third party providers.
EXTERNAL COMMUNITIES
Users may participate in online communities, discussion groups, or collaboration forums that are hosted on third party platforms and operated by Enterprise Sponsors or other third parties. These communities may include, without limitation, private Facebook groups or other social media forums used by Enterprise Sponsors for training, collaboration, or communication among participants.
The Company does not own, control, or operate such third party communities unless expressly stated otherwise. Any participation in these external communities is voluntary and subject to the terms, policies, and moderation practices of the applicable third party platform and the community administrators.
The Company is not responsible for:
the content posted by users or third parties within such communities
the moderation or administration of those communities
the conduct of participants in those communities
the privacy, security, or data practices of the third party platform hosting the community
Users should exercise appropriate judgment when sharing information within external communities and should review the terms of service and privacy policies of the relevant third party platform.
Participation in any external community does not modify or replace these Terms of Use, which continue to govern your use of the Services provided by the Company.
PRIVACY POLICY
We care about data privacy and security. By using the Site, you agree to be bound by our Privacy Policy posted on the Site (the "Privacy Policy"), which is incorporated into these Terms of Use. Please be advised the Site is hosted in the United States. If you access the Site from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Site, you are transferring your data to the United States, and you agree to have your data transferred to and processed in the United States. Additional information regarding the collection, use, and protection of personal information is described in the Company’s Privacy Policy, which forms part of these Terms of Use.
TERM AND TERMINATION
These Terms of Use shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF USE OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE OR DELETE ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION. IF WE TERMINATE OR SUSPEND YOUR ACCOUNT FOR ANY REASON, YOU ARE PROHIBITED FROM REGISTERING AND CREATING A NEW ACCOUNT UNDER YOUR NAME, A FAKE OR BORROWED NAME, OR THE NAME OF ANY THIRD PARTY, EVEN IF YOU MAY BE ACTING ON BEHALF OF THE THIRD PARTY. IN ADDITION TO TERMINATING OR SUSPENDING YOUR ACCOUNT, WE RESERVE THE RIGHT TO TAKE APPROPRIATE LEGAL ACTION, INCLUDING WITHOUT LIMITATION PURSUING CIVIL, CRIMINAL, AND INJUNCTIVE REDRESS.
MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site.
We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.
We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith.
GOVERNING LAW
These Terms of Use and your use of the Site are governed by and defined in accordance with the laws of the State of California applicable to agreements made and to be entirely performed within the State of California, without regard to its conflict of law principles. Social House and you irrevocably consent that the courts of Los Angeles County shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.
DISPUTE RESOLUTION
Informal Negotiations. To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms of Use (each a "Dispute" and collectively, the “Disputes”) brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least (30) business days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.
Binding Arbitration
If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA") and, where appropriate, the AAA's Supplementary Procedures for Consumer Related Disputes ("AAA Consumer Rules"), both of which are available at the AAA Website www.adr.org. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in Los Angeles, California. Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
If for any reason, a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in Los Angeles, California, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction, and forum non conveniens with respect to venue and jurisdiction in such state and federal courts. Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) are excluded from these Terms of Use.
In no event shall any Dispute brought by either Party related in any way to the Site be commenced more than one (1) year after the cause of action arose. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.
Restrictions
The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.
Exceptions to Informal Negotiations and Arbitration
The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.
CORRECTIONS
There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.
DISCLAIMER
THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
ARTIFICIAL INTELLIGENCE OUTPUTS - THE SITE MAY PROVIDE CONTENT GENERATED THROUGH AUTOMATED SYSTEMS. SUCH CONTENT IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. THE COMPANY MAKES NO REPRESENTATION THAT AUTOMATED OUTPUTS ARE ACCURATE, LAWFUL, OR SUITABLE FOR ANY PARTICULAR PURPOSE.
LIMITATIONS OF LIABILITY
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
AUTOMATED SYSTEMS - TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM:
ERRORS IN AI-GENERATED OUTPUTS
USER RELIANCE ON AUTOMATED RECOMMENDATIONS
CONTENT PUBLISHED BY USERS BASED ON AI-GENERATED MATERIALS
INDEMNIFICATION
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Site; (2) breach of these Terms of Use; (3) any breach of your representations and warranties set forth in these Terms of Use; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Site with whom you connected via the Site. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
RELATIONSHIP OF THE PARTIES
Nothing in these Terms creates any partnership, joint venture, employment, or agency relationship between you and the Company. The Company provides access to the Services as an independent service provider. Neither party has the authority to bind the other to any agreement, obligation, or commitment unless expressly authorized in writing.
FORCE MAJEURE
The Parties shall not be liable for the failure or delay in performing any obligation under this Agreement if and to the extent such failure or delay is due to: (i) acts of God; (ii) weather, fire or explosion; (iii) war, invasion, riot or other civil unrest; (iv) governmental laws, orders, restrictions, actions, embargoes or blockages; (v) action by any regulatory authority which prohibits the production, sale or distribution of the results of the Services provided under these Terms; (vi) regional, national or foreign emergency; (vii) injunction, strikes, lockouts, labor trouble or other industrial disturbances; (viii) shortage of adequate fuel, power, materials, or transportation facilities; or (ix) any other event which is beyond the reasonable control of the affected Party, including technical malfunctions of third-party platforms, such as Instagram, TikTok, Meta platforms, YouTube, and similar services; provided, however, that the Party affected shall promptly notify the other Party of the force majeure condition and shall exert its reasonable commercial efforts to eliminate, cure or overcome any such causes and to resume performance of its obligations as soon as possible.
USER DATA
In connection with your use of the Site and Services, the Company may collect, store, process, and maintain certain information that you submit to the Site as well as data generated through your use of the Services ("User Data"). User Data may be processed using automated systems, including artificial intelligence tools, in order to generate outputs or improve system functionality.
User Data may include, without limitation, the following categories of information:
Personal Identification Information. Information such as names, email addresses, phone numbers, and physical addresses that may be collected during account registration, billing, or account administration.
Billing and Payment Information. Billing information, payment method details, billing addresses, and transaction history associated with purchases made through the Services. Payment processing may be handled by third party payment processors such as Shopify or similar providers. The Company does not store full payment card numbers.
User Generated Content. Content submitted by users in connection with the Services, including documents, text prompts, marketing descriptions, images, videos, audio files, links, or other materials uploaded or entered by users for the purpose of generating playbooks or other outputs.
System Metadata and Usage Data. Technical information relating to the operation of the Services, including IP addresses, browser types, device identifiers, login timestamps, session data, feature usage, and activity logs related to how the Services are accessed and used.
Support and Communication Data. Information contained in customer support inquiries, help desk tickets, chat transcripts, emails, and other communications between users and the Company’s support team.
Cookies and Tracking Technologies. Information collected through cookies, pixels, web beacons, and similar technologies used to analyze usage patterns, improve system performance, and enhance user experience.
The Company may use User Data for purposes including:
providing and maintaining the Services
generating playbooks and other outputs
improving system functionality and user experience
supporting customer service and technical support
monitoring system performance and security
developing aggregated analytics and product improvements.
Although the Company implements commercially reasonable security measures, no system can be guaranteed to be completely secure. The Company cannot guarantee the absolute security of User Data transmitted through the Site.
You acknowledge that you are solely responsible for the accuracy and legality of any information you submit to the Services. You should not submit confidential or sensitive information unless you have the legal right to disclose such information for use in connection with the Services.
The Company performs routine system backups but you remain responsible for maintaining copies of any important materials submitted through the Services. The Company shall not be liable for any loss, corruption, or deletion of User Data.
Additional information regarding the collection, use, and protection of personal information may be described in the Company’s Privacy Policy, which is incorporated into these Terms of Use.
ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
MISCELLANEOUS
These Terms of Use and any policies or operating rules posted by us on the Site or in respect to the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. These Terms of Use operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms of Use or use of the Site. You agree that these Terms of Use will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms of Use and the lack of signing by the parties hereto to execute these Terms of Use.
CONTACT US
Questions about the Terms of Use should be sent to us at support@shsociety.com.